Custom Product Policy: Custom-made items are non-returnable and non-exchangeable once approved, except in cases of production error as outlined above.
Non-Custom Product Returns: Non-custom items are eligible for return within 7 days of delivery if they are unused, in original packaging, and in the same condition as received.
Return Process: To initiate a return or exchange, please email us at tobi@patriotprintz.com with your order number and reason for the return. Customers are responsible for return shipping costs unless the item is defective or an error occurred on our part.